Category Archive: news

  1. CAPTCHA-Solving Tools Are Facilitating Russian Cybercrime

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    We like to joke that CAPTCHA provides a criminally bad user experience, but here’s a report about insecure CAPTCHAs enabling actual crime. From security researcher Dancho Danchev at the Webroot Threat Blog:

    Just how challenged are cybercriminals when they’re being exposed to CAPTCHAs in 2013? Not even bothering to “solve the problem” by themselves anymore, thanks to…an automatic registration tool which undermines the credibility of Russia’s major free email service providers by allowing cybercriminals to register tens of thousands of bogus email accounts.

    Danchev goes on to explain how this easily-available tool uses a relay attack, in which each CAPTCHA’s image is passed along to a human solver, to enable Russian cybercriminals to register thousands of fraudulent accounts. They can then use those accounts to send spam or register malicious domains.

    CAPTCHA-solving tool
    Screenshot of one CAPTCHA-solving tool

    This is just one more area in which PlayThru puts CAPTCHA to shame. Unlike traditional text CAPTCHAs, PlayThru isn’t just a test that’s looking for a correct answer. Our games require direct user interaction, so they can’t be passed off over the internet for someone else to “solve” via a relay attack.

    Read more on the Webroot Threat Blog.

  2. Ticketmaster CAPTCHA Disaster

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    Sher, an employee at our corporate friend and office-sharer Doodle Home, wrote to her team today to share a terrible experience she had with the Solve Media CAPTCHA on Ticketmaster’s site. The CAPTCHA was so bad, she wasn’t ever able to get her tickets!

    We’re sharing her email with you below. It’s a great reminder of why we started Are You a Human: to save people from unpleasant experiences like this one.

    Hi team, I wanted to share this experience with you. And believe me, if you know how this works, please feel free to reply to all with your feedback, I will not be embarrassed. This is an example of Not Simple = No Sale.

    Yesterday I was so excited to try and buy presale tickets to Justin Timberlake and Jay-Z on August 6th. Ready to buy and go in and get the best tickets, woot woot!

    Before I could see what seats were available and actually purchase them I had to first get through the human verification measures that Ticketmaster has in place. Below is their system (OMG).

    Ticketmaster disaster!

    First, I don’t know if I am supposed to solve a puzzle and answer a question from this or just simply try to decode the letters? No direction (the help button gives no direction on this either). After 15 – 20 minutes of attempts to try to enter the answer, I gave up.

    Long story short, Ticketmaster lost out on a big sale from me.

    Sher, we feel your pain. Have your own story about a CAPTCHA disaster? Reach out and tell us all about it!

  3. Ticketmaster replaces hated CAPTCHA with different, equally-hated CAPTCHA

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    CAPTCHA—which asks users to type in distorted text to prove they are not robots trying to cheat the system—is one of the web’s biggest annoyances. Recently, ticket retailer Ticketmaster has gotten a lot of positive press for overhauling their CAPTCHA system. But there’s a dirty little secret about the new system: it’s just as unpleasant as the last one.

    Meet the new CAPTCHA, same as the old CAPTCHA

    Ticketmaster is now using Solve Media’s “Type-In” product, which asks users to (you guessed it) type in distorted text. Sometimes this text is legible, but sometimes it’s as warped and misshapen as Voldemort’s face. Take a look for yourself—and remember, these are from the new system:

    Ticketmaster CAPTCHAs

    The PlayThru Promise

    At Are You a Human, we make a promise to our users: we’ll never force you to decipher twisted text. We want to build a verification system that’s more than just functional—we want to build one that makes you smile. That’s why we make games like “Make lemonade,” “Put the fish in the ocean,” and “Complete the face.”

    Type-in vs PlayThru

    Type-In (left) vs. PlayThru (right): Which would you rather do?

    Spread the Word

    If you like PlayThru, we’d really appreciate your help getting the word out on Twitter and Facebook. And if you have any comments or suggestions, we’d love to hear them. Write to us here or tweet @areyouahuman.